ENG-301 Business Communication Assignment 1 solution Fall 2014
1- What type of communication barrier is involved in it?
Javaria’s grandmother is hospitalized in England during her visit to her elder son’s place. She is a lady of conventional wisdom and lived her entire life in a village in Pakistan. After her checkup doctor showed her thumbs up sign and she started crying thinking her disease a fatal one.
Physical barrier
Semantic barrier
Personal barrier
Emotional barrier
2- What type of communication barrier is involved in it?
The new CEO of a soft drinks company speaks to his area managers. He is a very well qualified young man who has recently taken hold of his father’s business. He speaks in a firm and authoritative tone with the precision that his stay at a foreign university has made him learn. All area managers were very senior and thought he’s insulting them.
Personal barrier
Physical
Barriers involving Values and attitudes
None of the above
3- Choose the best suitable option.
Fear and mistrust form the root of _________.
Physical barrier
Semantic barrier
Emotional barrier
Barriers involving Values and attitudes
4- What type of quality is lacking in the message below.
Speaking to lower income business community, the minister of finance said: The problem of heavy taxes on business is ubiquitous, but different funds have been generated and we are trying our best to assuage your concerns to proceed further. We’ll make sure that the misappropriation of funds is managed at all costs.”
Courtesy
Completeness
Clarity
Consideration
5- Choose the best suitable option.
Redundant expressions should be ________ in/from to make a business message effective.
Italicized
Added
Omitted
Highlighted
Q2. Fill in the blanks with the suitable words keeping in view the area of “Business Communication.” (5 Marks)
______ are objects used to convey nonverbal messages about self-concept, image, mood, feeling or style.
________ include vocal qualities.
Proximity means ________ in terms of physical space.
Context is a ______ field that includes internal and external stimuli.
_________ barrier causes confusion in understanding the intent of a speaker when symbols used have different meaning in receiver’s mind.
ENG-301 Business Communication Assignment 1 solution and Discussion Fall 2014
